Privacy Policy
What does this privacy statement aim to achieve?
This privacy statement explains the types of personal information Ionian Anthology (hereinafter we/ us) may collect from you, why we do so, and how we may use that information. Additionally, it informs you of some of your most important legal rights related to data privacy.
You and your personal information will be safeguarded by the applicable EU General Data Protection Regulation 2016/679 (also referred to as GDPR).
We can use your personal information for the purposes described in this privacy statement, unless you have consented differently, or we are entitled to do so under the terms of applicable data protection legislation.
This privacy policy applies to all personal information received, whether in electronic, paper or verbal format.
What is personal information, and what does the term “process” mean in regard to this?
Any information relating to you which allows us to identify an individual (such as name, contact details, booking reference number, payment details and information about access to our website) is referred to as personal data.
Concerning the private data you give us, we are the data controller for the objectives of data protection regulations.
When we use the term “processing,” we refer to any action we might take with respect to your private information, including gathering, storing, utilizing, disclosing to others, and destroying it.
What private information about you will we gather and why?
We may collect personal data when you do a reservation with us (either directly or indirectly through third-parties), use our website and other websites accessible through our website, when you engage in any business relationship with us or when you contact us.
We may also gather information from freely accessible sources (like the Land Registry), which we then utilize to create internal customer profiles for advertising purposes.
Your personal information may include the following:
- Contact information for the individual making a reservation, including name, age, address, telephone number, email, ID or passport number, nationality and country of residence, necessary for the provision of our services to you, as well as details about any medical conditions, disabilities, or limited mobility that could hinder any traveler fall within the category of special classifications of private information.
- Your group’s constitution, including personal information as described above, as well as information on contact persons in case of emergency.
- Replicas of certificates like passport, ID, social security or driver’s license, notes about our encounters with you, and information about your diet
- Information for the payment of our services, such as credit/ debit card number(s), including associated billing address(es) and expiration date(s), according to your explicit consent
- Other information necessary to facilitate your travel or other services, such as flight status notification and web check-in, necessary for the services required by us, your comments, as well as those of third parties, regarding our service
- Surveillance footage used for the security of our villas , which is stored.
- Personal information relating to your business engagement with us as a supplier, property owner, experience provider, contractor or other.
Special classifications of personal data include information about your health, race or ethnic background, or sexual orientation. However, it is doubtful that this information will be pertinent to the preparation and execution of travel arrangements. Other information also falls under special categories. Explicit consent is required for the processing of particular categories of personal data. As a result, specific categories of personal data include information about any disability, illness, limited mobility, or other wellbeing issues that may affect your travel plans (and related requirements), and also dietary restrictions that reveal your religious views or a health issue.
We shall only process personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual and also in order to uphold a legal requirement of which we are committed to safeguard your standards. To the extent necessary we shall take reasonable steps to ensure that personal information is accurate, complete, current and reliable for its intended use.
Through the use of cookie-based technologies, we may collect various data linked to virtual identities (IP addresses) allocated to visitors when they access our website. This data is used for various purposes, including site analytics and first-party or third-party marketing. In certain cases, these virtual identities are linked to the real-world identities of visitors only when they choose to provide their named information.
In the course of using the pages on our website, personal data may be automatically processed. Typically, this relates to the name of your internet provider, your IP address, your location, the time and date of access, the browser you are using, your operating system, the web pages you visited on our website and the website from which you accessed our website. This information is used to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
To whom may we disclose your personal information?
We will only disclose (transfer, share, send, or otherwise make available or accessible) your personal information to third parties in the ways set out herein. We may disclose your personal information to a third party or use it for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual, only if you consent to such further processing, or if it is required by law.
When you make a reservation, the appropriate personal information will be given to the providers of your chosen accommodations (such as villa owners, caregivers, experience providers etc), as well as any other third parties (such as financial institutions, card companies, credit entities, security companies ) who require this data so that we can make arrangements for your vacation. We may share personal information with our affiliated companies, our agents, contractors or partners, our external business advisers (such as lawyers, accountants, auditors), and our suppliers (including suppliers of IT-based solutions that assist us in providing products and services to you) in connection to services that they perform for, or with, us, such as tour operators, airlines, hotels, car rental companies, transfer handlers and other related service providers. If necessary or mandated by law, the data may also be given to governmental or public authorities. The above shall apply mutatis mutandis when you engage with us in any manner other than reservations (for example as a supplier, property owner, experience provider, contractor or other).
We shall ensure that any third party to which personal information may be disclosed subscribes to the principles set hereby and is subject to the applicable legal framework (including GDPR), providing the same level of privacy protection as is required by these principles and agree in writing to provide an adequate level of privacy protection.
Upon your explicit consent, we may process information such as your email address or your IP address, to (i) Send you promotional messages, marketing, advertising, and other information that may be of interest to you, based on your communication preferences (including information about us or our partners’ campaigns and services), (ii) Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our third-party business partners and (iii) Carry out profiling on your characteristics and preferences (based on the information you provide to us, your interactions with our services, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
We may also share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Finally, we may disclose your personal information to certain overseas recipients. We will ensure that any such international transfers, which are lawfully enforced or are necessary for the performance of our contract, are made subject to appropriate contractual and technical safeguards, as required by GDPR and any other applicable law. For example, we may transfer your information to Google, mainly for the provision of Google Analytics, Google AdWords and Google Maps/Earth services, as described above and in accordance to Google’s Privacy Policy.
Are cookies used on this website?
Cookies may be used on our website. Our website server places a little data file called a “cookie” on your device in order to record the user ’s data and remember you for future visits. A cookie’s primary function is to recognize users and personalize their visits by adjusting web pages to their preferences. To analyze site visits and perform other comparable tasks, we might potentially work with outside parties who will gather anonymous data. They might do this by installing their personal cookies on your system in order to gather data about your visit.
If you wish, you can use your web browser to disable or remove these cookies. However, doing so could prevent you from accessing all or a portion of our website, negatively impact your experience there, and/or prevent you from receiving information that is pertinent to your individual interests.
In order to inform you about the services we offer based on your surfing, we might utilize advertising on other websites, social media platforms, and applications if you’ve used our website.
We may use Google Analytics cookies to monitor and understand more about how our websites and services are used and accessed, which in turn lets us optimise the user experience and build a website that suits the needs of our users and drive the direction of our business. The information generated by cookies about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information on our behalf to keep track of your use of the website and generate anonymous reports and statistics. You may refuse to treat data or information by refusing to use cookies by selecting the appropriate settings from your browser.
In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our site and/or services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behaviour.
This website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. With remarketing, you may see ads for our products you have previously looked at. For this to happen, Google or other remarketing providers will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site (this can only happen if your browser is set to let it happen). You can set preferences for how Google advertises to you using the Google Ad Preferences page, and opt-out of interest-based advertising entirely by cookie settings or by using the Google Analytics Opt-Out Browser add on.
Where will your personal information be processed?
Any nation in the European Economic Area may handle your personal information (EEA).
Personal information will not be transmitted to a nation outside the EEA unless: (1) the nation that it is transmitted to is one that the European Commission deems to provide a sufficient level of privacy protection, (2) the personal information is transmitted to a company that is needed by our agreement for them to only come to terms with the information in line with our guidelines.
How do we safeguard your personal information?
We implement appropriate technical and organizational safeguards to protect against the unauthorized or illegal management of individual information as well as accidental loss, destruction, or harm towards individual data. The level of standard is set by the state of the data that needs to be safeguarded, as well as the state of technological advancement and the cost of putting them into place.
What information do we have about you? How can you find out?
You have the right to request information from us (by letter or email) regarding what personal information about you is kept or processed, why, and with whom it may or has been shared.
Unless such a request is complicated or you have made multiple requests we will seek to answer your demand without delay.
We reserve the right to charge a reasonable fee to cover costs for providing copies of personal information requested.
What must people do if the private details we possess are unreliable, out-of-date, or insufficient?
We encourage you to ask for correction, amendment or deletion of inaccurate information, except where the rights of other persons would be violated, legal provisions prohibit it and in any case in accordance to the relevant provisions of GDPR.
Upon your request, we undertake to delete your personal data. However, doing so could negatively impact your receiving our services.
How long do we have permission to keep and use your personal information?
In order to fulfill the primary intention for which it was obtained or for another lawful business reason, we will handle your personal information, to the extent legally possible or practical, in a way that you are not identifiable.
The information you provide to us may be archived or stored periodically by us, according to backup processes and will only be retained for as long as is it required for the purposes for which it was collected, unless the law requires us to hold your personal information for a longer period, or delete it sooner, or unless you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.
In cases we process your data based on your consent, we will delete your data following the retraction of your approval or the discontinuation of the purpose of your consent.
Personal information may be used for marketing communications, unless you withdraw your consent.
Is it possible that this privacy statement will be updated?
Occasionally we may amend this privacy policy in case of change of practices or as per new data protection laws or regulatory guidelines. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of amendments.
How can you get further information ?
Questions, comments or complaints regarding data collection and processing practices can be sent by email to info@ioniananthology.com We encourage you to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information under this policy and GDPR.
EU individuals have the right in law to complain about how their information is handled to a supervisory authority that is responsible for regulating compliance with the Regulation. A list of all EU supervisory authorities is available on the European Commission website.
